Last Updated: July 23, 2025

These policies outline the standards and expectations for engaging with Unrestricted Humans. They are subject to change without notice, and we encourage clients to review them periodically for updates.

Privacy, Confidentiality, & Data Protection

Commitment to Confidentiality

Unrestricted Humans is dedicated to protecting the confidentiality of all client information and discussions. We adhere to strict data protection standards and will not disclose your client relationship without your express written permission.

Personal Information Handling

• Collection: We only collect information you voluntarily provide via email or direct contact.

• Use: Your information is used solely to respond to your inquiries or fulfill your requests.

• Sharing: We do not sell, rent, or share your information with third parties, except as necessary to fulfill your request.

• Retention: Contact data is retained for a minimum of one year, and contact requests may be kept for up to three years.

• Website Analytics: We use Squarespace’s anonymous analytics tools (e.g., browsing history, cookie tracking) as per their Privacy Policy.

Your Control Over Your Data

You may opt out of future contact or exercise the following rights at any time by emailing contact@unrestricted-humans.com:

• View any data we hold about you.

• Correct or update your data.

• Request deletion of your data.

• Raise concerns about our data practices.

Security Measures

We protect your information both online and offline. Our website and payment systems are hosted by Squarespace; refer to their Terms of Service for details.

Travel Policy

Travel is rare for Unrestricted Humans engagements, but when required, the following applies in addition to the agreed contract price:

• Airline Travel:

  • Premium economy for flights within the contiguous U.S.

  • Business class for flights of 4+ hours (including international, Alaska, Hawaii, or U.S. territories).

  • First class for flights of 7+ hours.

• Accommodations: Minimum 3-star hotel, ensuring safety and comfort.

• Per Diem: $150–$300/day, depending on the city.

• Billing: Travel expenses (transportation, hotel, per diem) are billed within 15 days of travel completion, with payment due within 15 days of receipt.

• No December Travel: In-person engagements or travel are not conducted in December.

Contract Termination

Grounds for Termination

Contracts may be terminated due to:

• Mutual agreement.

• Completion of services.

• Material breach of contract terms.

• Other reasons specified in the contract.

Termination Process

• Notice Period: The terminating party must provide written notice at least 30 calendar days in advance (or as specified in the contract).

• Mutual Agreement: Both parties must document and sign termination terms.

• Breach of Contract: The non-breaching party may terminate after providing written notice and a reasonable remedy period.

• Completion of Services: Contracts end automatically upon successful service completion unless otherwise stated.

Post-Termination Obligations

• Compensation/Refunds: Handled per the contract’s terms.

• Confidentiality: Both parties must uphold confidentiality obligations post-termination.

• Governing Law: Termination is governed by the jurisdiction specified in the contract.

• Dispute Resolution: Resolved per the contract’s dispute resolution mechanisms.

Refund & Cancellation Policies

Refund Policy

• Completed services are non-refundable.

• For cohort/learning programs lasting more than two sessions, refunds may be requested within 15 calendar days of the program start date. Full refunds are available before the start date.

Cancellation Policy

• Virtual Sessions: Cancel with at least 2 business days’ notice.

• In-Person Sessions: Cancel with at least 5 business days’ notice.

• Cancellations within these periods may incur fees, including travel change costs.

Rescheduling Policy

• Virtual Sessions: Request rescheduling with 2 business days’ notice.

• In-Person Sessions: Request rescheduling with 10 business days’ notice.

• Rescheduling is subject to availability.

No-Show Policy

• Virtual Sessions: Clients are considered no-shows 10 minutes after the session start and must reschedule.

• In-Person Events: No-shows after 10 minutes forfeit refunds, with discretion for extenuating circumstances.

Satisfaction Guarantee

If dissatisfied, contact us within 5 business days of service delivery at contact@unrestricted-humans.com. We will work to resolve your concerns.

Public Workshops

• Cancellations: Unrestricted Humans may cancel public workshops, with email notification and refunds for paid events.

• Attendee Responsibility: Attendees must adhere to their organization’s policies and our Code of Conduct.

• Refunds for Cohorts: Available within 15 calendar days of the program start for programs with 2+ sessions.

Code of Conduct

Internal (Owners, Employees, Contractors)

• Maintain professionalism, honesty, and integrity.

• Treat everyone with respect, fostering inclusivity.

• Safeguard confidential information.

• Comply with laws, regulations, and company policies.

• Prioritize physical and psychological safety.

• Embrace continuous growth and transparent communication.

External (Clients & Workshop Attendees)

• Arrive prepared to learn and engage respectfully.

• Maintain a safe environment for participation.

• Adhere to agreed timelines and policies.

• Protect the confidentiality of others.

• Violation of these standards may result in removal from sessions.

Client Outcomes & Contracting

Scope of Services

• Unrestricted Humans provides services to advance client employees, not as staff augmentation.

• Our services are not financial, tax, legal, or similar advice. Clients are responsible for their organizational decisions.

Scope Changes

• Any changes to the service scope must be agreed upon in writing, with potential additional fees.

Professional Coaching

• Coaching is not therapy. Clients requiring therapeutic or medical support should seek appropriate interventions.