The Types of Business Consultants — and How to Pick the Right One for a Growing Team
The Types of Business Consultants — and How to Pick the Right One for a Growing Team You built the team you always said you wanted. Managers with real titles.…
Business Growth Strategies That Don’t Depend on the Owner Doing Everything
Business Growth Strategies That Don’t Depend on the Owner Doing Everything You hit a new revenue number last quarter. The congratulations sat in your inbox for about a day before…
Fractional COO vs. Building Your Team’s Own Operating Capability
Fractional C-Suite Leadership vs. Building Your Team’s Own Capability The meeting ends. Everyone agrees the company needs better accountability. People need clearer roles. Projects need to stop drifting. Managers need…
Business as a System: Why Your People Problems Are Really Systems Problems
Business as a System: Why Your People Problems Are Really Systems Problems Your operations manager is standing in your doorway. Again. She has a question about a customer issue that, technically, she…
Why Company Culture Breaks as Your Business Grows
Why Company Culture Breaks as Your Business Grows I worked at a very small company where everyone started in customer service. Sales. Tech. Leadership. Everybody. At the time, I didn’t…
Generic Framework vs. a Custom Operating System: Which Actually Fits a 5–200 Person Business?
Someone on your leadership team has read a book. This is not inherently bad news. The book is highlighted. There are sticky notes involved. Someone has used the phrase “right people, right seats”…
Why Growing Teams Outgrow Rigid Business Frameworks – and What to Do Instead
Why Growing Teams Outgrow Rigid Business Frameworks – and What to Do Instead At one point in my career, I sat in a room with other coaches talking through a…